Cancelling a flight
How to cancel a flight
Did you book via KLM, Air France, or Delta Air Lines? You can cancel (part of) your trip and your extra options by requesting a refund. Please note that it depends on your route, travel class, and ticket type how much you get refunded.
Bookings with multiple passengers
Travelling with friends or family and only want to cancel the flights of 1 person? You can arrange this via My Trip. If your travel party consists of 10 passengers or more, please reach out to us for assistance. We're happy to help.
Flying Blue reward ticket
If you booked a reward ticket, please contact the Flying Blue customer service to cancel your flight.
Bookings via a travel agent
If you booked your flight via a travel agent, please contact them directly to cancel your trip.
Your flight was cancelled
First of all: we’re sorry for cancelling your flight. If we haven’t rebooked you onto another flight yet, you might be able to change the flight yourself.
Frequently asked questions
The cost of cancellation may be that you have to pay a cancellation fee. This depends on your ticket type and whether the flight has already departed. In other cases, cancellation is free. You can find out more about your ticket conditions in My Trip.
That’s not easy to say! The safety of our passengers and airplanes is always our highest priority. Weather conditions are important information for our Operations Control Centre and the safety experts at the airports we fly to.